Everything you need to know about signing into Ledger Live: best practices for security, troubleshooting steps if you can’t log in, and clear Q & F answers for common situations.
Ledger Live is the desktop and mobile companion app for Ledger hardware wallets. When people search Ledger live login, they usually want to: sign into the app, confirm their device connection, or fix a blocked sign-in. This page covers safe practices and concise troubleshooting so you can access your wallet without exposing your seed phrase or private keys.
Important: the app never asks for your recovery phrase. If any prompt requests those words, close the app immediately and verify the app’s source.
Why can’t I see my accounts after opening Ledger Live?
If your device is locked (PIN not entered) or not connected properly, Ledger Live won’t display accounts. Reconnect the device, unlock it on the hardware, and ensure the correct Ledger Live version is installed.
Ledger Live says device not recognized — what should I try?
Try a different USB cable or port, ensure the device is unlocked, and check for any blocked drivers (on Windows, allow drivers to install). Restart Ledger Live and, if needed, restart your computer.
Can I log into Ledger Live from multiple devices?
Yes — Ledger Live can be installed on multiple devices. Your accounts are derived from the hardware wallet’s seed, not from the app. Always use the same Ledger device to approve transactions.
I forgot my Ledger PIN — how do I access Ledger Live?
If you enter the wrong PIN three times, the device will wipe itself. You can restore your wallet using your 24-word recovery phrase on a new Ledger device. Only restore using your private recovery phrase on official Ledger hardware.
Does Ledger Live use two-factor authentication (2FA)?
Ledger Live itself does not require 2FA at app launch, because the hardware device and PIN provide primary protection. You should protect the host device (computer/mobile) with OS-level security and enable additional security like disk encryption and passcodes.
How do I update Ledger Live and device firmware safely?
Open Ledger Live, go to Settings > About or Manager, and follow prompts to update. Always confirm updates on the hardware device. Do not update firmware from unofficial sources.
Is it safe to use Ledger Live with browser extensions or third-party apps?
Ledger Live integrates with some third-party services, but be cautious. Only grant permissions to trusted projects and confirm transaction details on the hardware device before approving.
What do I do if I think my computer is compromised?
Stop using that computer for crypto. Move to a clean machine, verify Ledger Live is from the official source, and consider moving funds by creating a new wallet on a new device and transferring assets, if you suspect compromise.
Searching for “Ledger live login” should lead you to secure sign-in steps and trusted support pages. The most important rule: your recovery phrase is the master key — never type it into software or share it. Your Ledger device plus PIN are what approve access and transactions, so always verify prompts on the device screen before approving.